ERP Consulting

Organize a decision team of approximately 5 people which will include an Executive. Studies have proven this amount to be optimal in complex decision making. Studies have also shown a lack of Executive Sponsorship (which provides project vision and authority may be needed to meet this vision of change), is a leading cause of failed ERP implementations. 

Document ERP critical criteria and success factor goals upfront, for guidance towards what is most important. Your critical criteria are the must haves to create or sustain competitive advantages, regardless of which ERP you purchase. Keep it concise. Keep it unique to your business. And keep it Objective. Resist adding things such as, “Ease-of-Use”, as a critical criterion due to it being a highly subjective measurement. Critical Criteria are measurable and should not take up more than a couple pages.

Before engaging with ERP vendors, it's crucial to visit reference sites with similar IT environments and needs, and to learn from those already using the systems. Sales demos are often polished but not always practical, so request trainer-led demos instead—these are more likely to reflect real implementation scenarios, as trainers are accountable for delivering results. Seek recommendations from experienced users who can share honest feedback beyond the sales pitch, including budget overruns, implementation challenges, and long-term pros and cons. Ask targeted questions that align with your critical requirements and ensure you're not just buying software, but also a partner in business process improvement.

Everyone wants a fair price, but not so low you jeopardize your implementation. Aim for a fair deal that is a Win/Win. Both parties are incented to complete the project efficiently and running effectively. Besides you need your ERP Partner to be successful and remain in business.