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Improve efficiency in manufacturing
with Infor AI

Strengthen the productivity of you users across all tasks with advanced generative AI tools. Now, integrated into Infor CloudSuite. ​Examples of how Infor GenAI can enhance your workflow include:


  • ​Generating product descriptions at scale
  • ​Analyzing budget overruns on projects
  • ​Querying your enterprise data
  • ​Optimizing employee shift schedules
  • ​Summarizing projects into executive reports
  • ​Translating descriptions into any language

Meet with the Future of Business - Infor Velocity Suite Webinar

Watch the video. Combilift, the global manufacturer of forklifts, predicts 

  • 30% increase in first-time fixes, 
  • 40% reduction in service-job costs, and 
  • 30% increase in revenue per transaction.

An AI solution specifically designed for manufacturers

An AI solution specifically designed for manufacturers, Infor GenAI, embedded within Infor CloudSuite, serves as a driving force for modernizing enterprise innovation and intelligence through generative AI, tailored to meet the unique needs of your industry.

generative ai for manufacturing

Infor GenAI is boosting the productivity, accuracy, and consistency of this item master data quality initiative by logically grouping items and generating multilingual descriptions. This leads to reduced inventory costs, optimized pricing, and faster quote generation. Key results:

  • Time savings: Project completion in 6 months instead of 7.6 years.
  • Employee satisfaction: 95% productivity improvement by automating manual analysis.
  • Inventory costs: 5% reduction, translating to €1-2 million in savings.

Eliminate Repetitive Tasks

Infor GenAI automates routine tasks, allowing your team to focus on more strategic work. By handling repetitive processes such as data entry, approvals, and document management, GenAI frees up time for your employees to tackle higher-value activities that drive innovation and efficiency across your organization.

Faster Delivery Times

Infor AI ensures faster delivery times by leveraging process mining technology to automatically monitor and analyze business operations. It identifies issues such as human errors, manual inefficiencies, bottlenecks, and supplier delays with 98% greater speed, allowing teams to act quickly and proactively. By reducing the time employees spend identifying problems by 90% and cutting down process issue reporting by 75%, it streamlines workflows and improves overall efficiency. Additionally, the technology helps reduce expedited shipping costs by 50%, contributing to more consistent and timely deliveries.

· 98% faster to identify process issues
· 90% reduction in employee time to identify process issues
· 75% reduction in process issue reporting
· 50% reduction in expedited shipping costs for materials

Smart Parts Matching

Leverage the power of artificial intelligence. For example, automatically match parts, materials, and components across your supply chain. Infor GenAI uses smart algorithms to recommend the best match based on historical data, optimizing inventory levels, reducing downtime, and improving procurement accuracy.


  • 75% faster to determine related parts (from 20 minutes to 5 minutes)
  • Improved customer satisfaction and referrals due to less equipment downtime
  • Improved efficiency with less time training new hires

Learn more about Smart Matching:

Free Up Your Employees From Redundant Activities, Empowering Them to Focus on More Value-Added Tasks

With Infor GenAI, you empower your workforce by equipping them with the tools to innovate and improve efficiency. Generative AI enhances employee productivity, allowing them to focus on higher-level problem-solving and creative tasks. Infor Generative AI supports job security and fosters a culture of continuous improvement.

  • 100% closed commitments save millions in inventory costs
  • 1,200 hours saved annually in managing ICF documents
  • Less than one month time to value
  • 50% productivity improvement in filing documents
  • 96% faster document retrieval for customer inquires
Infor GenAI item description

Generating Content for Inventory

Generate item descriptions with a single click, allowing for quick creation of content that is also translated into any language. This streamlines operations and enhances scalability across global markets.

Evaluate Projects and Get Insights

Gain immediate insights into project performance and budget overruns, with Infor GenAI providing data-driven analysis to help determine the most effective course of action. This ensures timely decision-making and improved project management.

Managers Can Manage Contracts

Easily compare vendor contracts, with Infor GenAI offering a detailed assessment of risks, benefits, and key differences. This enables informed decision-making and more effective vendor negotiations.

Predictive Insights for All Departments

Infor GenAI provides real-time predictive analytics that offer valuable insights across all departments, from sales and marketing to production and finance. By analyzing patterns and trends, GenAI helps anticipate future demand, improve decision-making, and streamline operations, ensuring that your business remains agile and competitive.

Data Security Powered by AWS®

Infor GenAI ensures the highest level of data protection with Amazon Web Services (AWS) as its trusted cloud platform. Leveraging AWS’s advanced security protocols, your organization’s data is safeguarded against threats and breaches, with compliance to industry standards, giving you peace of mind that your sensitive information is securely stored and protected.

Infor Gen AI Assistant

The Infor GenAI Assistant is an AI-powered conversational tool integrated within Infor CloudSuites. It uses your industry-specific data to deliver relevant, real-time answers to your inquiries, all within a natural, conversational interface. Currently, the Infor GenAI Assistant is available in a limited capacity across selected Infor solutions.

Infor Case Study
​A high-end outdoor furniture manufacturer: Grosfillex

Grosfillex, a U.S.-based manufacturer of premium outdoor furniture, recognizes the importance of adopting technological advancements to stay competitive in the market. By incorporating innovations like artificial intelligence (AI) and automation, the company is enhancing the efficiency and accuracy of manual operations. This approach enables Grosfillex to provide its dealers and customers with a carefully selected range of high-quality products, ensuring timely deliveries and excellent service. Their focus on technological progress not only helps meet customer expectations but also boosts revenue growth. Within just 90 days, the company achieved the following results with Infor Platform Technology:

  • 10% revenue growth through AI-driven customer profitability grading, expanding their product range.
  • 5% increase in gross margin percentage by adjusting pricing with AI customer profitability insights.
  • 83% improvement in sales productivity across thousands of customers with AI customer profitability grading.
  • Higher customer satisfaction and revenue growth through AI product recommendations for out-of-stock items.
  • 86% faster customer activation and improved on-time deliveries with ION workflow automation.

Blogs and Whitepapers

AI for Manufacturing

AI for Manufacturing: A Time Saver, not a Job Replacer

AI for Manufacturing

Projects Having AI In Their Titles Today 

AI for Equipment Manufacturing
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Transition from Industry 4.0 to Industry 5.0 - Blend Human and Machine Learning

Infor Artificial Intelligence / Machine Learning

The Infor Augmented Intelligence Service (AIS) combines human ingenuity with the power of artificial intelligence and machine learning (AI/ML). This enables your organization to leverage data-driven insights for more informed and effective decision-making. Experience the transformative benefits of Infor AIS.

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Infor Robotic Process Automation

Infor Robotic Process Automation (RPA) uses bots to automate rule-based tasks 24/7, executing processes faster than humans. It supports critical functions like compliance and bulk invoice creation across various applications.

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Talk with an ERP advisor

Do you have questions about ERP selection, ERP implementation, ERP trainings or any other issues with digital transformation? Talk with one of our advisor, we'd be glad to help you.


Don't hesitate to contact. Our client policy is 'no string attached'.