As you evaluate the right ERP system for your organization, even more important, you need the right implementation partner. However, things go wrong when incorporating any new technology to your business – this is especially true for ERPs, considering the complexity and scope of processes they automate. Poor implementation can have dire consequences – millions of dollars have gone down the drain on failed ERP implementations. It is imperative to pick the right implementation partner for a successful implementation.
Proven Success Stories & Resources
Proven success stories are an indication of a capable ERP implementation partner. Ask the ERP vendors for customer referrals that already use the same critical and unique requirements you expect to use. Prior clients will provide unbiased information and insights on your potential ERP implementation partner. This exploration of previous success stories will help you assess whether they are a reliable partner, which is crucial for a successful ERP implementation.
During this assessment, you can also check whether they have adequate resources for the size of your ERP implementation. If you are a global company, have they handled global ERP implementations successfully?
Experience In Your Industry
Consider implementation partners with experience in your industry as ERP requirements will vary. An implementation partner who knows your industry will be familiar with adapting the ERP to your vertical’s unique requirements. In addition, they will be able to makes these modifications faster thanks to previous experience, which is more cost-effective than a longer implementation.
When your implementation partner knows your industry they will recommend the features of the ERP software that would be most beneficial for you. Essentially a good ERP implementation partner can help you make the most of the product with training, and keep you updated with the latest changes in industry standards.
Strong Communication with Transparency
Clear Communicating is crucial for any ERP implementation since these are complex projects that may take months or even years. You need a partner you can count on for clear communication during this time-consuming task.
Some questions to ask are:
· Is your ERP implementation partner locally available?
· Do they deliver prompt responses to your questions?
· Do they listen to your requirements and concerns and provide appropriate solutions?
Agile Software Implementation Methodology
Changes might be required when new information impacts the project, or as initial ideas evolve. Your ERP partner must be able to cater to these changes in implementation with flexibility. A Partner that utilizes agile methodologies will handle these changes and incorporate them quickly.
Strong Relationships with ERP Provider
If the implementation partner is not the ERP software developer, you need to ensure that your partner has a good rapport with the developer. Your ERP implementation partner is a liaison between you and the ERP developers, a strong relationship with good communication increases the likelihood of future growth.
Clear Picture of Your Requirements
Having a clear idea of your critical and unique requirements will help you identify the right implementation partner for the job. Consider questions such as:
- What technical functions does this ERP implementation require?
- Which machinery, systems or software need to be integrated into the new ERP?
- Which systems need to be replaced by the new ERP?
- What should the UX interface look like to suit your organization’s culture?
The answers to these questions can help you assess whether they are right for your ERP implementation.
If you’d would like to realize the benefits of a successful ERP implementation in your organization, we can help. Essential Software Solutions Inc. has Industry 4.0, ERP Implementation, Cloud expertise, and over 5 decades of experience helping businesses across Canada and USA. Reach out to our team at ESS to find out more.
